Shipping policy
Shipping Policy – Yuno
At Yuno, we ensure that your orders are packed with care and delivered safely while maintaining the highest standards of hygiene.
📦 Order Processing Time
- All orders are processed within 1–2 business days
- Orders placed after 5 PM will be processed the next working day
- Orders are not processed on Sundays or public holidays
🚚 Shipping & Delivery Timeline
- Metro cities: 2–4 business days
- Non-metro cities: 3–7 business days
- Remote areas: 5–9 business days
Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or peak seasons.
💸 Shipping Charges
- Free shipping on orders above ₹1999
- Flat shipping fee of ₹99 on orders below this amount
Shipping charges (if applicable) will be shown at checkout.
📍 Shipping Coverage
- We currently ship across Maharashtra and Karnataka
- International shipping is not available at the moment
📦 Packaging & Safety
All our products are:
- Hygienically packed
- Sealed to prevent contamination
- Quality checked before dispatch
🔍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/email
- You can track your order in real-time through the courier partner
🚫 Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
- High order volume
- Courier partner issues
- Natural disruptions
We appreciate your patience in such situations.
📦 Damaged or Lost Orders
- If your order arrives damaged or is missing, please contact us within 24–48 hours
- Share images or unboxing video for quick resolution
❗ Incorrect Address / Failed Delivery
- Please ensure correct shipping details
- We are not responsible for delivery failures due to incorrect address or contact details
📩 Contact Us
For shipping-related queries, contact:
stavicfoods@gmail.com OR WhatsApp : +91 84336 36019